Privacy Policy

This Privacy Policy explains how Socialorbit Technologies ("Socialorbit", "we", "us") collects, uses and protects personal information when you visit socialorbit.net, contact us, or use our website design, development, hosting and SEO services.

Information we collect

Information you give us

When you request a quote, email us or become a client, we collect the details you choose to share, such as your name, email address, company, current website and information about your project. Quote requests sent through our website form are delivered to our team by email.

During a project we may also receive content, images, logins and other material needed to build or host your website.

Information collected automatically

Like most websites, our hosting servers record standard technical data when you visit, such as your IP address, browser type, the pages you view and the date and time of your visit. We use this to keep the website secure and working properly.

Cookies

Our website does not use advertising or tracking cookies. If we add analytics or similar tools in the future, we will update this policy first.

How we use your information

• To reply to your enquiries and prepare quotes
• To plan, design, build, host and support your website
• To send invoices and manage payments
• To keep our website and services secure
• To meet legal, tax and accounting obligations

We do not sell or rent your personal information, and we do not use it for advertising.

When we share information

We only share personal information when it is needed to run our business or deliver your project, for example with:

• Hosting, email and IT providers that help us operate our services
• Payment processors that handle your payments
• Platforms used for your website, such as WordPress, Shopify or WooCommerce, when you ask us to set them up
• Authorities, if we are required to by law

These providers may only use your information to provide their services to us.

Client project data

If we access your website, hosting or business accounts during a project, we use that access only for the work you have asked us to do and keep your information confidential.

How long we keep information

We keep personal information only for as long as we need it for the purposes above, including any period required for legal, tax or accounting reasons. After that, we delete or anonymize it.

How we protect information

We use reasonable technical and organizational measures to protect personal information, including encrypted connections (SSL), secured hosting and limited access. No method of transmission or storage is completely secure, but we work to protect your data.

Your choices and rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or limit how we use it, and to receive a copy of it. To make a request, email us at support@socialorbit.net. We will respond within a reasonable time and as required by applicable law.

International visitors

We work with clients in many countries, so your information may be processed in countries other than the one you live in. Wherever it is processed, we protect it as described in this policy.

Children

Our website and services are intended for businesses and are not directed at children under 16. We do not knowingly collect personal information from children.

Links to other websites

Our website links to other sites, including client websites in our portfolio. We are not responsible for the privacy practices of those websites.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

Contact us

If you have any questions about this Privacy Policy or your personal information, email us at support@socialorbit.net.