Refund Policy

We want you to feel confident when you start a project with Socialorbit Technologies. This Refund Policy explains when you can get your money back.

30-day refund before work starts

If work on your project has not started, you can request a full refund within 30 days of your payment. No questions asked.

When work has started

Work starts when we begin designing or developing your website, or buy third-party items for your project, such as a domain, premium theme or plugin. We will always let you know before work begins. Once work has started, payments are non-refundable.

Third-party costs

Costs paid to third parties on your behalf, such as domain registrations, themes, plugins or platform subscriptions, cannot be refunded by us once purchased.

How to request a refund

Email support@socialorbit.net with your name and the email address you used for your project. If your request meets this policy, we will refund the full amount to your original payment method.

Questions

If you are unsure whether work has started on your project, just ask us at support@socialorbit.net before you decide.